Coming Up Next ! How Reopening the Economy Impacts Multifamily Management
A Conversation with Rich George, NOI Coach and Doug Chasick, The Apartment Doctor , Moderated by Angela Lacy, Director of Residential Property Management for Jeffrey R. Anderson Real Estate Leading change and adapting to a “New Way” requires thoughtful planning and flexibility as you seek to protect your team members, contracts, residents, investors and assets. In this 90 minute program Doug an Rich will prepare us for the thought processes that we need to adopt to the “New Way” of the multifamily business. Rich and Doug will walk us through the 3 stages to navigate our way through this pandemic and he will provide insight as to how operators all across the country are adapting to the changes. Wednesday, May 20th | 1:00 pm – 2:30 pm Link to recording REGISTER HERE Be sure to log in to your account first. Or email Heather@gcnkaa.org with name and email address for each attendee. Pool School (3 CEC ) POSTPONED Summer is just around the corner and the pool will be in constant use. Keeping your water clear, blue and odor free can be a challenge. At this workshop, you will learn tips on how to keep your pool in great shape while reducing maintenance costs. Other topics to be highlighted include the proper water testing procedures and solutions to water quality imbalance. Thursday, March 26th | 9:00 am – 12:00 pm Member Pricing $55 Led by Jeff Blume, Cincinnati Pool Management Sponsored by: American Leak Detection Fair Housing (3 CEC ) POSTPONED
9140 Waterstone Blvd, Cincinnati, OH 45249 Member Pricing $69 Led by Ken Szymanski Sponsored by: AmRent Evictions (3 CEC ) POSTPONED
Member Pricing $55 Led by David Donnett, Attorney Sponsored by: Available (contact heather@gcnkaa.org) EPA 608 Certification Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair, or dispose of appliances that contain regulated refrigerants be certified in proper refrigerant handling techniques. This course is intended to prepare technicians for the certification test. There are four categories of technician certification – Type I, Type II, Type III, and Universal. The test will contain four sections and the technician must achieve a minimum passing score of 70 percent in each section in which they are to be certified. A passing score must be obtained on Section A (general questions) to receive any certification. Type I, II, and III certification will be obtained upon passing each of those sections of the test and Universal Certification requires passing all sections of the exam. Early registration is recommended in order to allow for distribution of the study manual and practice exam links. A presentation and review of the study guide will be conducted on May 8th, 9am - 1pm. Students are encouraged to study the manual before returning on May 15th to take the exam. There will be a brief review of the material starting at 9am followed by the exam. Day 1: Friday, June 19, 2020 9am -1pm Day 2: Friday, June 26, 2020 9am -1pm Member Pricing $125 Exam only $65 Sponsored by: Available (contact heather@gcnkaa.org) Accountability Training (2 CEC) POSTPONED
Member Pricing $55 (Includes continental breakfast) Led by Kim Fantaci, Nexus PM Sponsored by: Available (contact heather@gcnkaa.org) Apartments 101 (4 CEC ) POSTPONED Learn about the career paths in the multifamily housing industry. Discuss the aspects of the industry including sales, customer service, follow up, marketing, fair housing, and other legal issues. How service affects sales including the proper way to show a rental unit and the community grounds, move-in ready and preventive maintenance and service requests. This class will also discuss the importance of representing your company properly, knowing your product, promoting your product and pricing your product. Wednesday, May 20 | 9:00 am – 1:00 pm Member Pricing $69 (Includes continental breakfast) Led by Windy Stone Sponsored by: Available (contact heather@gcnkaa.org) REAC Inspection Standards (4 CEC ) This four-hour course is an introduction and overview of many different types of industry standards and inspections that impact the trade, with particular focus on the federal Real Estate Assessment Center inspection. Also covered will be what to look for and how to prepare in an organized and professional manner to achieve the highest possible REAC scores. Topics include:
Member Pricing $99 (Includes lunch) Led by Herb Harr, Inspection Solutions Sponsored by: Home Depot Pro Multifamily TRADE SHOW 2021 SESSIONS – March 17, 2021 Happy Team Players w/Patty Morgan Seager (2 CEC) 1:00 pm – 2:40 pm In this lighthearted, insightful session, we will explore the healing effects of laughter and wellness both in your professional life as well as your personal life. Studies show that a fun, playful work environment produces healthy, happy team players...healthy, happy team players are more productive...and healthy, happy, more productive team players produce stronger bottom lines! Get ready to pause and glean meaningful strategies/tips to create working environments that prioritize the importance of a healthy work/life balance resulting in happier teams who stay longer and solid bottom lines! Happy Environments = Happy Teams + Healthier Bottom Lines! Sponsored by: Harrison's Pro Tree Service Closing With Confidence! w/Patty Morgan Seager (2 CEC) 3:10 pm – 5:10 pm Want to close more leases? Today’s future resident is really focused on getting the best value for their money and on making the right decision when looking for their new apartment home. They seek a leasing specialist who is confident, knowledgeable and an expert in their field. In this energizing workshop, we will discuss the importance of delivering a great first impression, establishing rapport and building trust during the first few minutes of interaction with your future resident. Then, we’ll focus on how to build value with your future resident when sharing price or rental rates and/or concessions, how to assume the sale, how to gain a commitment for a second visit, and demonstrate closing strategies that you can implement immediately without feeling uncomfortable or too pushy! After attending this informative, yet fun workshop, you’ll return to your community with a toolbox of effective leasing and closing ideas you’ll want to implement immediately and…you’ll close more leases! Diversely Similar w/Rich George (2 CEC) 12:50 pm – 2:30 pm In this program, participants gain a new understanding of diversity in the workplace as it relates to co-workers and customers. Participants will gain an awareness of where they are personally on the diversity continuum and will gain tools to further embrace what makes us all different and unique. This diversity program produces very thoughtful outcomes for participants to encourage leveraging what makes them different versus fighting against those same differences. Dealing With Difficult People w/Rich George (2 CEC) 3:00 pm – 5:00 pm In this fun and energetic session, participants will gain a new understanding of dealing with the difficult people in their lives. Participants will gain a set of skills as well as a strategy to handle the stress created by difficult people and situations. By using these skills participants will have more time and energy, which leads to additional productivity and better attitudes about their positions within the organization. At this program's conclusion, participants should be able to L.E.A.R.N. their way through conflict List the benefits of effectively dealing with difficult people. Customer Service for Maintenance w/Panel of experts (2 CEC) 3:10 pm – 5:10 pm Residents will love their home if they love their experience! Why is customer service so important within our maintenance teams? Building customer loyalty is driven through our communication, accountability & interaction. Please join us as we journey through a variety of ideas to better serve our customers. To register for seminars, Click Here To register for the technical courses, Click Here Except as noted, classes to be offered at the Kenwood Executive Center, 7265 Kenwood Road, Cincinnati, OH 45236. Seminar and module dates, times, locations, and instructors are subject to change. For stand alone seminars, a 24 hour cancellation must be provided otherwise, the full seminar charge will be invoiced. For trade show education and Seminar Slam events, cancellations less than 10 days prior to the event will not be entitled to a refund. Thank you to our sponsors which are listed on the designation and seminar pages. Please acknowledge these sponsors who support our Education Programs and DO BUSINESS WITH A MEMBER!!! |
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